Terms of Service

Both the legal rights for our company and you as a client.

This term of service covers all areas of HB Hosting's policies and regulations. Apon signup and usage of our site you must agree to the following Terms, Policies and Regulations.

To view our privacy Policy please go to HERE

- Our Obligation -

Any bugs, missing features or faults found in software we are hosting is not the responsibility of HB Hosting. Issues that disrupt your service are also not the responsibility of HB Hosting. Our staff will try and fix these problems. We may occasionally perform a needed maintenance or security update. We do try to notify you in advanced, some times this is not possible. Whilst we pride our selves in our uptime, from time to time we may need to take a server down for either maintenance or upgrades on hardware or software, We also may be doing upgrades on the network. These updates are out of our hand and are in the sole responsibility of our Server Technicians & Data Centre & Service Providers. HB Hosting is permitted to deny service to any individual, business or company. In Addition, whilst we have precautions in place and regular backups available to our web hosting clients, software and hardware failures do occur and data could be lost, it is therefore the responsibility of the client to keep all data backed up themselves and HB Hosting takes no responsibility of any loss of data that may occur.

- Support Guarantee -

You are allowed to install 3rd party modifications or addons to you service, HB Hosting is not required to provide support with installing or configuring these. Our support staff have a broad knowledge of most of the services we host at HB Hosting, Sometimes there may be an Issue that we can not fix, this is why we are not obliged to help install these mods or extensions. HB Hosting as a whole does not take responsibility for their staffs actions.

- Payments policy -

Our payments policy defines your rights regarding all payments to HB Hosting. In the case of your services causing unforeseen costs to HB Hosting, for example due to excessive bandwidth usage, these costs might be charged to you. Payments should be made using your home connection without anything in between the connection (including but not limited to VPNs and proxies) The payment account and/or credit card used for payment must be owned by you. If it belongs to someone else, he/she should donate to your account instead or be added as a additional contact in your client area. Please note HB Hosting does not store your credit card details on our servers.

- Refund Policy -

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. A full refund or exchange will be provided where service's are faulty, have been wrongly described, or are different to the product purchased on the website. 30 Days money back Guarantee is offered where applicable. The 30 Day Money Back Guarantee does not apply to any additional items or services that you may have purchased at the same time or after you purchased a hosting package, including domain names, dedicated server packages, SSL certificates or software licenses etc. Additionally, the 30 Day Money Back Guarantee does not apply to you if you have previously closed or terminated a web hosting package from HB Hosting. If you request a cancellation beyond your money back guarantee you will then not be refunded under any circumstances. If your account is cancelled or suspended, we are not then obliged to give you a refund.

Refunds cannot be provided for domain names, software licences, dedicated servers, SSL certificates, web site builder, VPN, etc and are only for Web Hosting packages.
If you initiate or there is a charge back on your credit card or PayPal or any other payment method for HB Hosting’s fees payable for the Services, you will be subject to an administrative fee of $55.00 (AUD) per charge back, re-payment of the amount(s) originally charged to the credit card or PayPal or any other payment method used and your Services may be termination in our sole discretion.

- Web hosting policy -

These are rules that apply to our web hosting services, breaking any of them might result in your account and services being suspended without any right on a refund. You are not allowed to run standalone processes such as (but not limited to) IRC bots, game servers, spiders or crawlers. You must keep your disk space below the limit you've ordered, going over it will first result in a warning, but not resolving the issue within a timely matter might result in us deleting files to get your space within the limits again or suspending your account until you get it back within the limits. Like the name suggests, web hosting is meant to host websites. You are not allowed to use it for any other purpose such as and not limited to backup files or large storage files and folder, all files must be related to the function of your website. If there are files taking up space that are not required for your website to run they may at the discretion of HBHosting and staff be deleted without warning. Your files, data and content have to be in compliance with the laws of the location of your web hosting.

- Service Policy -

Any files found hosted on your service are therefore yours and are not the responsibility of HB Hosting. If these files breach the terms of service then your account maybe suspended or cancelled under the discretion of HB Hosting Management. You may ask assistance from HB Hosting staff , although we are not obliged to respond or help. Any illegal files such as " Pornographic Material " found on your service, may lead in a cancellation of your service and maybe passed on to the appropriate authorities.

- IRC Bouncer policy -

These are rules that apply to IRC Bouncers. You must comply to the rules set by the IRC network you are using. Using the vHost feature to evade bans, glines, zlines or any other block is not allowed.

- Miscellaneous -

This covers anything which can't be defined by the above policies. HB Hosting holds the right to change these terms of service at any time without prior notice. All the times and dates on our site are in the GMT+10 timezone. You are not allowed to leave any reviews regarding HB Hosting with things not based upon the truth. You are not allowed to share your password, let anyone else access your account, or do anything else that might jeopardize the security of your account. You are not allowed to transfer your account to anyone without first getting our written permission. You are required to use valid personal details in your account and keep those up to date at all times. You need a decent amount of English knowledge since our website, control panel and support are in English only.

- Cancellation and Termination -

CANCEL YOUR SUBSCRIPTION
You are solely responsible for cancelling your subscription through our website. You must cancel by logging into your account and cancel your subscription via the menu or by otherwise opening a support ticket within your account and requesting cancellation in writing to us.
We require 14 days notice to cancel any subscription prior to the renewal date, to ensure you are not charged for the next month. If we do not receive your cancellation notice 14 days prior to the next monthly payment date, you will be charged the monthly fees for the next month.
No refund of any amount will be paid for Services cancelled prior to their respective expiry date, except in accordance with the Refund Policy above. Under no circumstances will we refund any fees associated with the registration of a domain name.

WE MAY TERMINATE YOUR SUBSCRIPTION AT ANY TIME
We have the right to terminate your subscription for any reason, at any time. You agree that we may, in our sole discretion, terminate or suspend your access to the website with or without notice and for any reason, including, without limitation, breach of these Terms or the Acceptable Use Policy. Any suspected fraudulent, abusive or illegal activity may be grounds for terminating your subscription and may be referred to the appropriate law enforcement authorities.
Upon such termination, regardless of the reasons, your right to use the website immediately ceases and you acknowledge and agree we may immediately deactivate or delete your account and all related information and files. We may also bar you from any further access to our website. We shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension or any other actions taken by us in connection with such termination or suspension.
We are not required to provide any refund or part thereof to you for such termination of your subscription. Any refund may be determined in our sole discretion.

- Overdue Invoices -

If an invoice is FIVE days overdue, an overdue fee may be added to your account of 10% to your invoice. In addition to the overdue fees, your service will be suspended until the invoice and overdue fee has been settled. After payments have been received your regular billing cycle will continue.
If an invoice is over ONE month (31 Days) old, your service will be terminated and you will be unable to be recover any information that has been lost. It is therefore, your responsibility to ensure all invoices are payed on time and you keep regular backups of your services yourself.

- Domain Redemption -

If a domain name is not renewed within the designated time frame for that domain for example a .com.au is required to be renewed at least 12 days before its due otherwise it will be placed in a redemption period. This is the period in which a domain is in the process of being deleted and is required to pay a variable fee to redeem the domain back to your account. It is the responsibility of the account owner of the domain to pay this fee. It is also the responsibility of the account owner to ensure domains are renewed early to avoid any redemption and grace period issues and to avoid extra fees.

- Modification of Website and Content -

We reserve the right at any time and from time to time to remove, delete, alter or amend any Content, Services or our website. In particular, if we believe the Content to be inappropriate, potentially breach regulations, receive complaints or for any other reason and in our reasonable discretion, we may remove or modify Content at any time without notice. We shall not be liable to you or any third party for any modification when it is required.
We reserve the right to disclose your name and any other personal details to any law enforcement authority or other competent authority or to any person for the purpose of legal proceedings, prosecution, investigation or any breach, alleged breach of the law or these Terms.

- Liability -

You agree and acknowledge that we are not liable for any direct, indirect, consequential or incidental loss or damage which may result from your use of the Services, our website, or any information contained on it or linked to it, or from any termination of your Services in accordance with - cancellation and termination -. For the sake of clarity, in no event will we be liable for any consequential, indirect, incidental or special damages of any kind including any damages for loss of revenue, profits, damage to reputation, interruption of business, loss or use of data even if the possibility of such loss was made known to us.
This limitation of liability clause includes any reliance by you on the information on the website, access to or inability to use the website. You assume all risk in using the Services and we cannot be liable for your use of or reliance on this Service. While we endeavor to keep the website up-to-date and correct, we make no representation or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Services for any particular purpose and provide it for your informational purposes and out of our own analysis. Any reliance you place on such information is therefore strictly at your own risk.


- Fair Use -

In order to preserve the integrity of HB Hosting’s Services and provide all Subscribers with HB Hosting’s 99.9% uptime guarantee, HB Hosting must be able to regulate your use of server resources. Therefore, you agree that you shall not use excessive amounts of server resources (such as, but not limited to, CPU & Memory usage) on any of HB Hosting’s servers. We define “excessive amounts of server resources” as using any form of server resource in a manner which noticeably hinders the quality of any service. You agree that you are responsible for assuring reasonable server resource usage. Any violation of this policy may result in immediate account cancellation and imposition of an administrative fee of $55.00 (AUD). We will not refund to you any fees paid prior to such cancellation and you will be obligated to pay all fees and charges accrued prior to the cancellation, including all charges for all Services for each month remaining in your package. We reserve the right to determine, in our sole and absolute discretion, what constitutes a violation of this provision.

- Free Domain Name -

Sign up on a yearly web hosting plan (Starter, Standard or Pro) to receive a .com .net or .org domain name for free for your first year. Regular renewal fees occur after first year and vary depending on domain type.

This part is for sales reps only

-HB Hostings Client information is private and should be treated as such. Any info that you receive about the clients will be for your eyes only. Anybody caught using this information can be prosecuted. -No foul language!! -Clients are to be treated with respect even if they are being a pain or trolling. No getting into arguments on our chat system admins will check over all chats. -No using HB Hostings live chat for anything other than selling servers period! -No trolling other servers for advertising come up with ways to advertise without interfering with other people. -No posting in forums without consent from the board moderators. -Sales reps will have access to live chat to sell all of HB Hostings services you will receive a code to hand out to people so the sale will go to your account. -Money made from commissions will be sent out when requested in your account. -No offering support if a client needs a support staff transfer them to a support member on live chat. If no support staff is online ask them to send in a support ticket. -You must read over all of HB Hostings website and keep your knowledge of HB Hostings services up to date. -Administrators will always check over every chat made!

DOMAIN REGISTRANT AGREEMENT

This Domain Registrant Agreement (hereinafter referred to as the "Agreement") between you ("you", "your" or "Registrant") and the Registrar of the Domain Name, or .NAME Defensive Registration, or .NAME Mail Forward (the "Order") that you have registered/reserved through or transferred to Registrar, sets forth the terms and conditions of Registrar's domain name registration service and other associated services as described herein.
If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these terms and conditions, in which case the terms "you", "your" and "Registrant" shall refer to such entity.

This Agreement explains our obligations to you, and your obligations to us in relation to each Domain Name, or .NAME Defensive Registration, or .NAME Mail Forward that you have registered/reserved through or transferred to Registrar ("Order"), directly or indirectly, whether or not you have been notified about Registrar.

This Agreement will become effective when the term of your Order begins with Registrar and will remain in force until the Order remains as an active Order with Registrar. Registrar may elect to accept or reject the Order application for any reason at its sole discretion, such rejection including, but not limited to, rejection due to a request for a prohibited Order.

WHEREAS, Registrar is authorized to provide Internet registration and management services for second-level domain names within .COM, .NET, .ORG, .BIZ, .INFO, .NAME and .US top level domains and .NAME Defensive Registrations and .NAME Mail Forwards;

AND WHEREAS, the Registrant is the Owner of a registration of a second-level domain name ("the SLD") in any of the .COM, .NET, .ORG, .BIZ, .INFO, .NAME and .US top level domain ("the TLD") or a .NAME Defensive Registration or a .NAME Mail Forward registered through Registrar, directly or indirectly;

NOW, THEREFORE, for and in consideration of the mutual promises, benefits and covenants contained herein and for other good and valuable consideration, the receipt, adequacy and sufficiency of which are hereby acknowledged, Registrar and the Registrant, intending to be legally bound, hereby agree as follows:

1.    DEFINITIONS

(1)    "Business Day" refers to a working day between Mondays to Friday excluding all Public Holidays.

(2)    "Communications" refers to date, time, content, including content in any link, of all oral / transmitted / written communications / correspondence between Registrar, and the Registrant, and any Artificial Juridical Person, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity acting on their behalf.

(3)    "Customer" refers to the customer of the Order as recorded in the Domain Registration System Database

(4)    "Domain Registration System" refers to the set of Servers, Software, Interfaces, Registrar Products and API that is provided for use directly or indirectly under this Agreement by Registrar and/or its Service Providers.

(5)    "Domain Registration System Database" is the collection of data elements stored on the Domain Registration System Servers.
 
(6)    "Domain Registration System Servers" refer to Machines / Servers that Registrar or its Service Providers maintain to fulfill services and operations of the Domain Registration System

(7)    "Domain Registration System User" refers to the Customer and any Agent, Employee, Contractee of the Customer or any other Legal Entity that has been provided access to the "Domain Registration System" by the Customer, directly or indirectly.

(8)    "Registrar" refers to the Registrar of record as shown in a Whois Lookup for the corresponding Order at the corresponding Registry Operator

(9)    "Registrar Products" refer to all Products and Services of Registrar which it has provided/rendered/sold, or is providing/rendering/selling.

(10)    "Registrar Servers" refer to web servers, Mailing List Servers, Database Servers, Domain Registration System Servers, Whois Servers and any other Machines / Servers that Registrar or its Service Providers Operate, for the Domain Registration System, the Registrar Website, the Registrar Mailing Lists, Registrar Products and any other operations required to fulfill services and operations of Registrar.

(11)    "Registrar Website" refers to the website of registrar.

(12)    "Registry Operator" refers individually and collectively to any Artificial Juridical Persons, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity that is involved in the management of any portion of the registry of the TLD, including but not limited to policy formation, technical management, business relationships, directly or indirectly as an appointed contractor;

(13)    "Resellers" - The Registrant may purchase the Order through a reseller, who in turn may purchase the same through a reseller and so on (collectively known as the "Resellers")

(14)    "Service Providers" refers individually and collectively to any Artificial Juridical Persons, Company, Concern, Corporation, Enterprise, Firm, Individual, Institute, Institution, Organization, Person, Society, Trust or any other Legal Entity that the Customer and/or Registrar and/or Service Providers (recursively) may, directly or indirectly, Engage / Employ / Outsource / Contract for the fulfillment / provision / purchase of Registrar Products, Domain Registration System, and any other services and operations of Registrar.

(15)    "Whois" refers to the public service provided by Registrar and Registry Operator whereby anyone may obtain certain information associated with the Order through a "Whois Lookup"

(16)    "Whois Record" refers to the collection of all data elements of the Order, specifically its Registrant Contact Information, Administrative Contact Information, Technical Contact Information, Billing Contact Information, Nameservers if any, its Creation and Expiry dates, its Registrar and its current Status in the Registry.

2.    OBLIGATIONS OF THE REGISTRANT

(1)    The Registrant agrees to provide, maintain and update, current, complete and accurate information of the Whois Record and all the data elements about the Order in the Domain Registration System Database during the term of the Order. Registrant agrees that provision of inaccurate or unreliable information, and/or Registrant's failure to promptly update information, or non-receipt of a response for over five (5) calendar days to inquiries sent to the email address of the Registrant or any other contact listed for the Order in the Domain Registration System database concerning the accuracy of contact information associated with the Order shall be constituted as a breach of this Agreement and a basis for freezing, suspending, or deleting that Order
 
(2)    The Registrant acknowledges that in the event of any dispute and/or discrepancy concerning the data elements of the Order in the Domain Registration System Database, the data element in the Domain Registration System Database records shall prevail.

(3)    The Registrant acknowledges that the authentication information for complete control and management of the Order will be accessible to the Registry Operator, Service Providers, Resellers and the Customer. Any modification to the Order by the Resellers, Customer or Service Providers will be treated as if it is authorized by the Registrant directly. Registrar is not responsible for any modification to the Order by the Customer, Resellers, Registry Operator, or Service Providers.

(4)    The Registrant acknowledges that all communication about the Order will be only done with the Customer or the Resellers of the Order. Registrar is not required to, and may not directly communicate with the Registrant during the entire term of the Order.

(5)    The Registrant shall comply with all terms or conditions established by Registrar, Registry Operator and/or Service Providers from time to time.

(6)    The Registrant must comply with all applicable terms and conditions, standards, policies, procedures, and practices laid down by ICANN and the Registry Operator.

(7)    During the term of this Agreement and for three years thereafter, the Registrant shall maintain the following records relating to its dealings with Registrar, Resellers and their Agents or Authorized Representatives: -

(1)    In electronic, paper or microfilm form, all written communications with respect to the Order.

(2)    In electronic form, records of the accounts of the Order, including dates and amounts of all payments, discount, credits and refunds.

The Registrant shall make these records available for inspection by Registrar upon reasonable notice not exceeding 14 days.

3.    REPRESENTATIONS AND WARRANTIES

Registrar and Registrant represent and warrant that: -

(1)    they have all requisite power and authority to execute, deliver and perform their obligations under this Agreement;

(2)    This Agreement has been duly and validly executed and delivered and constitutes a legal, valid and binding obligation, enforceable against Registrant and Registrar in accordance with its terms;

(3)    The execution, delivery, and performance of this Agreement and the consummation by Registrar and the Registrant of the transactions contemplated hereby will not, with or without the giving of notice, the lapse of time, or both, conflict with or violate: -

(1)    any provision of law, rule, or regulation;

(2)    any order, judgment, or decree;

(3)    any provision of corporate by-laws or other documents; or

(4)    any agreement or other instrument.
 
(4)    the execution, performance and delivery of this Agreement has been duly authorized by the Registrant and Registrar;

(5)    No consent, approval, or authorization of, or exemption by, or filing with, any governmental authority or any third party is required to be obtained or made in connection with the execution, delivery, and performance of this Agreement or the taking of any other action contemplated hereby;

The Registrant represents and warrants that:

(1)    the Registrant has read and understood every clause of this Agreement

(2)    the Registrant has independently evaluated the desirability of the service and is not relying on any representation agreement, guarantee or statement other than as set forth in this agreement; and

(3)    the Registrant is eligible, to enter into this Contract according to the laws of his country

4.    RIGHTS OF REGISTRAR, REGISTRY OPERATOR AND SERVICE PROVIDERS

(1)    Registrar, Service Providers and Registry Operator may change any information, of the Order, or transfer the Order to another Registrant, or transfer the Order to another Customer, upon receiving any authorization from the Registrant, or the Customer, or Resellers as maybe prescribed by Registrar from time to time.

(2)    Registrar, Service Providers and Registry Operator may provide/send any information, about the Registrant, and the Order including Authentication information

(1)    to the Registrant

(2)    to any authorised representative, agent, contractee, employee of the Registrant upon receiving authorization in any form as maybe prescribed by Registrar from time to time

(3)    to the Customer, Resellers, Service Providers and Registry Operator

(4)    to anyone performing a Whois Lookup for the Order

(3)    Registrar in its own discretion can at any point of time with reasonable notification temporarily or permanently cease to sell any Registrar Products

(4)    Registrar and the Registry Operator, in their sole discretion, expressly reserve the right to deny any Order or cancel an Order within 30 days of processing the same. In such case Registrar may refund the fees charged for the Order, after deducting any processing charges for the same.

(5)    Registrar, Registry Operator and Service Providers, in their sole discretion, expressly reserve the right to without notice or refund, delete, suspend, deny, cancel, modify, take ownership of or transfer the Order, or to modify, upgrade, suspend, freeze Domain Registration System, in order to recover any Payment from the Registrant, Customer or Resellers, for any service rendered by Registrar including services rendered outside the scope of this agreement, or to correct mistakes made by Registrar, Registry Operator or Service Providers in processing or executing the Order, or incase of any breach of this Agreement, or incase Registrar learns of a possibility of breach or violation of this Agreement which Registrar in its sole discretion determines to be appropriate, or incase of Termination of this agreement, or if Registrar learns of any such event which Registrar reasonably determines would lead to Termination of this Agreement or would constitute as Breach thereof, or to protect the integrity and stability of the Registrar Products, Domain Registration System, and the Registry or to comply with any applicable laws, government rules or requirements, requests of law
 
enforcement, or in compliance with any dispute resolution process, or in accordance/compliance with any agreements executed by Registrar including but not limited to agreements with Service Providers, and/or Registry Operator, and/or Customers and/or Resellers, or to avoid any liability, civil or criminal, on the part of Registrar and/or Service Providers, and/or the Registry Operator, as well as their affiliates, subsidiaries, officers, directors and employees, or if the Registrant and/or Agents or any other authorized representatives of the Registrant violate any applicable laws/government rules, including but not limited to, intellectual property, copyright, patent, anti-spam, or Registrar learns of the possibility of any such violation or upon appropriate authorization (what constitutes appropriate authorization is at the sole discretion of Registrar) from the Registrant or Customer or Reseller or their authorized representatives, or if Registrar, Registry Operator or Service Providers in their sole discretion determine that the information associated with the Order is inaccurate, or has been tampered with, or has been modified without authorization, or if Registrar or Service Providers in their sole discretion determine that the ownership of the Order should belong to another entity, or if Reseller/Customer/Registrant does not comply with any applicable terms and conditions, standards, policies, procedures, and practices laid down by Registrar, Service Providers, ICANN, the Registrar, the Registry Operator or for any appropriate reason. Registrar or Registry Operator, also reserve the right to freeze the Order during resolution of a dispute. The Registrant agrees that Registrar, Registry Operator and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Registrar, Registry Operator and Service Providers, are not liable for loss or damages that may result from any of the above.

(6)    Registrar and Service Providers can choose to redirect an Order to any IP Address including, without limitation, to an IP address which hosts a parking page or a commercial search engine, if an Order has expired, or is suspended, or does not contain valid Name Servers to direct it to any destination.

(7)    Registrar and Registry Operator has the right to rectify any mistakes in the data in the Domain Registration System Database with retrospective effect.

5.    DISPUTE PROCESS

The Registrant agrees that, if the use of the Order is challenged by a third party, the Registrant will be subject to the provisions of the appropriate Dispute policy for that Order as mentioned in the appropriate Appendix in effect at the time of the dispute. The Registrant agrees that in the event a dispute arises with any third party, the Registrant will indemnify and hold Registrar, Registry Operator (VeriSign/ NeuLevel/ NeuStar/ Afilias/ Public Interest Registry) and Service Providers harmless in all circumstances, and that Registrar, Registry Operator and Service Providers will have no liability of any kind for any loss or liability resulting from any such dispute, including the decision and final outcome of such dispute. If a complaint has been filed with a judicial or administrative body regarding the Registrant's use of the Order, the Registrant agrees not to make any changes to the Order without Registrar's prior approval. Registrar may not allow the Registrant to make changes to such Order until:

(1)    Registrar is directed to do so by the judicial or administrative body, or

(2)    Registrar receives notification, in a manner prescribed by Registrar from time to time, by the Registrant and the other party contesting the Registrant registration or use of the Order, that the dispute has been settled.

6.    TERM OF AGREEMENT / RENEWALS

(1)    The term of this Agreement shall continue until the registrant of the Order in the Domain Registration System database continues to be the Registrant and the Order continues to exist and the Order Registration term continues to exist.

(2)    Registrant acknowledges that it is the Registrant's responsibility to keep records and maintain reminders regarding the expiry of any Order. As a convenience to the Registrant, and not as a binding commitment, we may notify the Customer, via an email message sent to the
 
contact information associated with the Customer in the Domain Registration System database, about the expiry of the Order. Should renewal fees go unpaid for an Order, the Order will expire.

(3)    Registrant acknowledges that after expiration of the term of an Order, Registrant has no rights on such Order, or any information associated with such Order, and that ownership of such Order now passes on to the Registrar. Registrar and Service Providers may make any modifications to said Order or any information associated with said Order. Registrar and Service Providers may intercept any network/communication requests to such Order and process them in any manner in their sole discretion. Registrar and Service Providers may choose to monetize such requests in any fashion at their sole discretion. Registrar and Service Providers may choose to display any appropriate message, and/or send any response to any user making a network/communication request, for or concerning said Order. Registrar and Service Providers may choose to delete said Order at anytime after expiry upon their sole discretion.

(4)    Registrar at its sole discretion may allow the renewal of the Order after Order expiry, and such renewal term will start as on the date of expiry of the Order, unless otherwise specified. Such process may be charged separately. Such renewal after the expiry of the Order may not result in exact reinstatement of the Order in the same form as it was prior to expiry.

(5)    Registrar makes no guarantees about the number of days, after deletion of an Order, after which the same Order will once again become available for purchase

(6)    This Agreement shall terminate immediately in the event

(1)    Registrar's contract with the Service Providers for the fulfillment of such Order is terminated or expires without renewal

(2)    Registrar's contract with the Registry Operator is terminated or expires without renewal

(3)    Registry Operator ceases to be the Registry Operator for the particular TLD

(4)    of Registrant-Registrant Transfer as per Section 8

(5)    of Registrar-Registrar Transfer as per Section 9

(7)    Upon Termination of this Agreement, Registrar may delete/suspend/transfer/modify the Order and suspend Domain Registration System Users' access to the Domain Registration System with immediate effect, upon the sole discretion of Registrar

(8)    Neither Party shall be liable to the other for damages of any sort resulting solely from terminating this Agreement in accordance with its terms, unless specified otherwise. The Registrant however shall be liable for any damage arising from any breach by it of this Agreement.

7.    FEES / RENEWAL

Payment of fees shall be governed as per the Payment Terms and Conditions set out in Appendix 'C'

8.    REGISTRANT - REGISTRANT TRANSFER

(1) Registrar may transfer the Order of the Registrant to another registrant under the following circumstances: -

(1)    Authorization from the Registrant and/or their Agent or Authorized Representative in a manner prescribed by Registrar from time to time;
 
(2)    Authorization from the Customer and/or the Reseller in a manner prescribed by Registrar

(3)    On receiving orders from a competent Court or Law Enforcement Agency;

(4)    For fulfillment of a decision in a domain dispute resolution

(5)    Breach of Contract;

(6)    Termination of this Agreement;

(7)    Registrar learns of any such event, which Registrar reasonably determines would lead to Termination of this Agreement, or would constitute as Breach thereof.

(2)    In the above circumstances the Registrant shall extend full cooperation to Registrar in transferring the Order of the Registrant to another registrant including without limitation, handing over all data required to be stored by the Registrant as per Section 3(5), and complying with all requirements to facilitate a smooth transfer.

(3)    The Registrant's Order may not be transferred until Registrar receives such written assurances or other reasonable assurance that the new registrant has been bound by the contractual terms of this Agreement (such reasonable assurance as determined by Registrar in its sole discretion). If the Transferee fails to be bound in a reasonable fashion (as determined by Registrar in its sole discretion) to the terms and conditions in this Agreement, any such transfer maybe considered by Registrar as null and void in its sole discretion.

9.    REGISTRAR-REGISTRAR TRANSFER

(1)    The Registrant acknowledge and agree that during the first 60 days after initial registration of the Order, or after expiration of the Order the Registrant will not be able to transfer the Order to another Registrar.

(2)    The Registrant agrees to provide authorization to Registrar for the transfer of the Order to another Registrar. Registrar, in its sole discretion will determine, if such authorization is adequate to allow the Transfer.

(3)    The Registrant's request to transfer to another Registrar may be denied in situations described in this Agreement including, but not limited to:

(1)    a dispute over the identity of the domain name holder;

(2)    bankruptcy; and default in the payment of any fees.

(3)    any pending dues from the Customer or Resellers' or Registrant for any services rendered, whether under this agreement or otherwise

(4)    any pending Domain Dispute Resolution process with respect to the Order

(5)    if the Order has been locked or suspended by the Customer or Resellers

(4) Registrar may at its sole discretion lock or suspend the Order to prevent a Domain Transfer

10.    LIMITATION OF LIABILITY

IN NO EVENT WILL REGISTRAR, REGISTRY OPERATOR OR SERVICE PROVIDERS OR CONTRACTORS OR THIRD PARTY BENEFICIARIES BE LIABLE TO THE REGISTRANT FOR ANY LOSS OF REGISTRATION AND USE OF THE ORDER, OR FOR INTERRUPTIONS OF BUSINESS,
 
OR ANY SPECIAL, INDIRECT, ANCILLARY, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES RESULTING FROM LOSS OF PROFITS, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF REGISTRAR AND/OR ITS SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

REGISTRAR FURTHER DISCLAIMS ANY AND ALL LOSS OR LIABILITY RESULTING FROM, BUT NOT LIMITED TO:

(1)    LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF AUTHENTICATION INFORMATION;

(2)    LOSS OR LIABILITY RESULTING FROM FORCE MAJEURE EVENTS AS STATED IN SECTION 21 OF THIS AGREEMENT;

(3)    LOSS OR LIABILITY RESULTING FROM ACCESS DELAYS OR ACCESS INTERRUPTIONS;

(4)    LOSS OR LIABILITY RESULTING FROM NON-DELIVERY OF DATA OR DATA MISS-DELIVERY;

(5)    LOSS OR LIABILITY RESULTING FROM ERRORS, OMISSIONS, OR MISSTATEMENTS IN ANY AND ALL INFORMATION OR REGISTRAR PRODUCT(S) PROVIDED UNDER THIS AGREEMENT;

(6)    LOSS OR LIABILITY RESULTING FROM THE INTERRUPTION OF SERVICE.

If any legal action or other legal proceeding (including arbitration) relating to the performance under this Agreement or the enforcement of any provision of this Agreement is brought against Registrar by the Registrant, then in no event will the liability of Registrar exceed actual amount received by Registrar for the Order minus direct expenses incurred with respect to the Order.

REGISTRANT ACKNOWLEDGES THAT THE CONSIDERATION RECEIVED BY REGISTRAR IS BASED IN PART UPON THESE LIMITATIONS, AND THAT THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. IN NO EVENT WILL THE LIABILITY OF REGISTRAR RELATING TO THIS AGREEMENT EXCEED TOTAL AMOUNT RECEIVED BY REGISTRAR IN RELATION TO THE ORDER.

11.    INDEMNIFICATION

(1) The Registrant, at its own expense, will indemnify, defend and hold harmless, Registrar, Service Provider, Registry Operator (VeriSign/ NeuLevel/ NeuStar/ Afilias/ Public Interest Registry), Resellers and the contactors, employees, directors, officers, representatives, agents and affiliates, of Registrar, Registry Operator(VeriSign/ NeuLevel/ NeuStar/ Afilias/ Public Interest Registry), Service Providers, and Resellers against any claim, suit, action, or other proceeding brought against them based on or arising from any claim or alleged claim, of third parties relating to or arising under this Agreement, Registrar Products provided hereunder, or any use of the Registrar Products, including without limitation:-

(1)    infringement by the Registrant, or someone else using a Registrar Product with the Registrant's computer, of any intellectual property or other proprietary right of any person or entity

(2)    arising out of any breach by the Registrant of this Agreement.

(3)    arising out of, or related to, the Order or use of the Order

However, that in any such case Registrar may serve either of the Registrant with notice of any such claim and upon their written request, Registrar will provide to them all available
 
information and assistance reasonably necessary for them to defend such claim, provided that they reimburse Registrar for its actual costs.

(2)    The Registrant will not enter into any settlement or compromise of any such indemnifiable claim without Registrar's prior written consent, which shall not be unreasonably withheld.

(3)    The Registrant will pay any and all costs, damages, and expenses, including, but not limited to, actual attorneys' fees and costs awarded against or otherwise incurred by Registrar in connection with or arising from any such indemnifiable claim, suit, action or proceeding.

12.    INTELLECTUAL PROPERTY

Subject to the provisions of this Agreement, each Party will continue to independently own his/her/its intellectual property, including all patents, trademarks, trade names, domain names, service marks, copyrights, trade secrets, proprietary processes and all other forms of intellectual property. Any improvements to existing intellectual property will continue to be owned by the Party already holding such intellectual property.

Without limiting the generality of the foregoing, no commercial use rights or any licenses under any patent, patent application, copyright, trademark, know-how, trade secret, or any other intellectual proprietary rights are granted by Registrar to the Registrant, or by any disclosure of any Confidential Information to the Registrant under this Agreement.

Registrant shall further ensure that the Registrant does not infringe any intellectual property rights or other rights of any person or entity, or does not publish any content that is libelous or illegal while using services under this Agreement. Registrant acknowledges that Registrar cannot and does not check to see whether any service or the use of the services by the Registrant under this Agreement, infringes legal rights of others.

13.    OWNERSHIP AND USE OF DATA

(1)    You agree and acknowledge that Registrar owns all data, compilation, collective and similar rights, title and interests worldwide in the Domain Registration System Database, and all information and derivative works generated from the Domain Registration System Database.

(2)    Registrar, Service Providers and the Registry Operator and their designees/agents have the right to backup, copy, publish, disclose, use, sell, modify, process this data in any form and manner as maybe required for compliance of any agreements executed by Registrar, or Registry Operator or Service Providers, or in order to fulfill services under this Agreement, or for any other appropriate reason.

14.    DELAYS OR OMISSIONS; WAIVERS

No failure on the part of any Party to exercise any power, right, privilege or remedy under this Agreement, and no delay on the part of any Party in exercising any power, right, privilege or remedy under this Agreement, shall operate as a waiver of such power, right, privilege or remedy; and no single or partial exercise or waiver of any such power, right, privilege or remedy shall preclude any other or further exercise thereof or of any other power, right, privilege or remedy.

No Party shall be deemed to have waived any claim arising out of this Agreement, or any power, right, privilege or remedy under this Agreement, unless the waiver of such claim, power, right, privilege or remedy is expressly set forth in a written instrument on behalf of such Party; and any such waiver shall not be applicable or have any effect except in the specific instance in which it is given.
 
No waiver of any of the provisions of this Agreement shall be deemed to constitute a waiver of any other provision (whether or not similar), nor shall such waiver constitute a waiver or continuing waiver unless otherwise expressly provided in writing.

15.    RIGHT TO SUBSTITUTE UPDATED AGREEMENT

(1) During the period of this Agreement, the Registrant agrees that Registrar may: -

(1)    revise the terms and conditions of this Agreement; and

(2)    change the services provided under this Agreement

(2)    Registrar, or the Registry Operator or any corresponding/designated policy formulating body may revise ANY of the Dispute policies, and eligibility criteria set forth in the various appendices as well as in any of the external URLs referenced within the appendices

(3)    Any such revision or change will be binding and effective immediately on posting of the revision on the Registrar Website or the corresponding URL referenced in this Agreement

(4)    The Registrant agrees to review the Registrar Website and all other URLs referenced in this Agreement, periodically, to be aware of any such revisions

(5)    The Registrant agrees that, continuing use of the services under this Agreement following any revision, will constitute as an acceptance of any such revisions or changes

(6)    The Registrant acknowledges that if the Registrant does not agree to any such modifications, the Registrant may terminate this Agreement within 30 days of such revision. In such circumstance Registrar will not refund any fees paid by the Registrant.

16.    PUBLICITY

The Registrant shall not create, publish, distribute, or permit any written / Oral / electronic material that makes reference to us or our Service Providers or uses any of Registrar's registered Trademarks / Service Marks or our Service Providers' registered Trademarks / Service Marks without first submitting such material to us and our Service Providers and receiving prior written consent.

The Registrant gives Registrar the right to use the Registrant names in marketing / promotional material with regards to Registrar Products to Visitors to the Registrar Website, Prospective Clients and existing and new customers.

17.    TAXES

The Registrant shall be responsible for sales tax, consumption tax, transfer duty, custom duty, octroi duty, excise duty, income tax, and all other taxes and duties, whether international, national, state or local, however designated, which are levied or imposed or may be levied or imposed, with respect to this Agreement and the Registrar Products.

18.    FORCE MAJEURE

Neither party shall be liable to the other for any loss or damage resulting from any cause beyond its reasonable control (a "Force Majeure Event") including, but not limited to, insurrection or civil disorder, riot, war or military operations, national or local emergency, acts or directives or omissions of government or other competent authority, compliance with any statutory obligation or executive order, strike, lock-out, work stoppage, industrial disputes of any kind (whether or not involving either party's employees), any Act of God, fire, lightning, explosion, flood, earthquake, eruption of volcano, storm, subsidence, weather of exceptional severity, equipment or facilities breakages / shortages which are being experienced by
 
providers of telecommunications services generally, or other similar force beyond such Party's reasonable control, and acts or omissions of persons for whom neither party is responsible.
Upon occurrence of a Force Majeure Event and to the extent such occurrence interferes with either party's performance of this Agreement, such party shall be excused from performance  of its obligations (other than payment obligations) during the first six months of such interference, provided that such party uses best efforts to avoid or remove such causes of non performance as soon as possible.

19.    ASSIGNMENT / SUBLICENSE

Except as otherwise expressly provided herein, the provisions of this Agreement shall inure to the benefit of and be binding upon, the successors and assigns of the Parties; provided, however, that any such successor or assign be permitted pursuant to the Articles, Bylaws or policies of Registrar.

The Registrant shall not assign, sublicense or transfer its rights or obligations under this Agreement to any third person/s except as provided for in Section 8 (REGISTRANT - REGISTRANT TRANSFER) or with the prior written consent of Registrar.

Registrant agrees that if Registrant licenses the use of the Order to a third party, the Registrant nonetheless remains the Registrant of record, and remains responsible for all obligations under this Agreement.

20.    NO GUARANTY

The Registrant acknowledges that registration or reservation of the Order does not confer immunity from objection to the registration, reservation, or use of the Order.

21.    DISCLAIMER

THE DOMAIN REGISTRATION SYSTEM, REGISTRAR SERVERS, Domain Registration System Servers, Registrar Website AND ANY OTHER SOFTWARE / API / SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IS PROVIDED ON "AS IS" AND "WHERE IS" BASIS AND WITHOUT ANY WARRANTY OF ANY KIND.

REGISTRAR AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES AND / OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS AND QUALITY/AVAILABILITY OF TECHNICAL SUPPORT.

REGISTRAR AND SERVICE PROVIDERS ASSUME NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY AFFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY IN CONNECTION WITH YOUR ACCESS TO, USE OF, DOMAIN REGISTRATION SYSTEM OR BY ACCESSING REGISTRAR SERVERS. WITHOUT LIMITING THE FOREGOING, REGISTRAR AND SERVICE PROVIDERS DO NOT REPRESENT, WARRANT OR GUARANTEE THAT (A) ANY INFORMATION/DATA/DOWNLOAD AVAILABLE ON OR THROUGH DOMAIN REGISTRATION SYSTEM OR REGISTRAR SERVERS WILL BE FREE OF INFECTION BY VIRUSES, WORMS, TROJAN HORSES OR ANYTHING ELSE MANIFESTING DESTRUCTIVE PROPERTIES; OR (B) THE INFORMATION AVAILABLE ON OR THROUGH THE DOMAIN REGISTRATION SYSTEM/REGISTRAR SERVERS WILL NOT CONTAIN ADULT-ORIENTED MATERIAL OR MATERIAL WHICH SOME INDIVIDUALS MAY DEEM OBJECTIONABLE; OR (C)  THE FUNCTIONS OR SERVICES PERFORMED BY REGISTRAR AND SERVICE PROVIDERS WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE DOMAIN REGISTRATION SYSTEM WILL BE CORRECTED; OR (D) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR (E) THE SERVICES PROVIDED UNDER THIS AGREEMENT OPERATE IN COMBINATION WITH ANY SPECIFIC HARDWARE, SOFTWARE, SYSTEM OR DATA. OR (F) YOU WILL RECEIVE NOTIFICATIONS, REMINDERS OR ALERTS FOR
 
ANY EVENTS FROM THE SYSTEM INCLUDING BUT NOT LIMITED TO ANY MODIFICATION TO YOUR ORDER, ANY TRANSACTION IN YOUR ACCOUNT, ANY EXPIRY OF AN ORDER

REGISTRAR AND SERVICE PROVIDERS MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE SUITABILITY OF THE INFORMATION AVAILABLE OR WITH RESPECT TO ITS LEGITIMACY, LEGALITY, VALIDITY, QUALITY, STABILITY, COMPLETENESS, ACCURACY OR RELIABILITY. REGISTRAR AND SERVICE PROVIDERS DO NOT ENDORSE, VERIFY OR OTHERWISE CERTIFY THE CONTENT OF ANY SUCH INFORMATION. SOME JURISDICTIONS DO NOT ALLOW THE WAIVER OF IMPLIED WARRANTIES, SO THE FOREGOING EXCLUSIONS, AS TO IMPLIED WARRANTIES, MAY NOT APPLY TO YOU.

FURTHERMORE, REGISTRAR NEITHER WARRANTS NOR MAKES ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE DOMAIN REGISTRATION SYSTEM, DOMAIN REGISTRATION SYSTEM SERVERS, REGISTRAR WEBSITE AND ANY OTHER SOFTWARE / API / SPECIFICATION / DOCUMENTATION / APPLICATION SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

22.    JURISDICTION & ATTORNEY'S FEES

This Agreement shall be governed by and interpreted and enforced in accordance with the  laws of India applicable therein without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in Mumbai High Court or Court sub-ordinate to it, situated in Mumbai. Registrar reserves the right to enforce the law in the Country/State/District where the Registered/Corporate/Branch Office, or Place of Management/Residence of the Registrant is situated as per the laws of that Country/State/District.

If any legal action or other legal proceeding relating to the performance under this Agreement or the enforcement of any provision of this Agreement is brought against either Party hereto, the prevailing Party shall be entitled to recover reasonable attorneys' fees, costs and disbursements (in addition to any other relief to which the prevailing Party may be entitled.

For the adjudication of disputes concerning or arising from use of the Order, the Registrant shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the Registrant’s domicile and (2) the Registrar’s country of incorporation

23.    MISCELLANEOUS

(1)    Any reference in this Agreement to gender shall include all genders, and words importing the singular number only shall include the plural and vice versa.

(2)    There are no representations, warranties, conditions or other agreements, express or implied, statutory or otherwise, between the Parties in connection with the subject matter of this Agreement, except as specifically set forth herein.

(3)    The Parties shall attempt to resolve any disputes between them prior to resorting to litigation through mutual understanding or a mutually acceptable Arbitrator.

(4)    This Agreement shall inure to the benefit of and be binding upon Registrar and the Registrant as well as all respective successors and permitted assigns.

(5)    Survival: In the event of termination of this Agreement for any reason, Sections 1, 2, 4, 5, 6, 7, 10, 11, 12, 13, 14, 16, 17, 20, 21, 22, 9, 10, 11, 12, 13, 14, 16, 17, 18, 21, 22, 23, 23(3), 23(5), 23(7), 23(11), 24(2) and all of Appendix A, and all Sections of Appendix B shall survive.
 
(6)    This Agreement does not provide and shall not be construed to provide third parties (i.e. non-parties to this Agreement), with any remedy, claim, and cause of action or privilege against Registrar.

(7)    The Registrant, Registrar, its Service Providers, Registry Operator, Resellers, and Customer are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, and sales representative or employment relationship between the parties.

(8)    Further Assurances: Each Party hereto shall execute and/or cause to be delivered to the other Party hereto such instruments and other documents, and shall take such other actions, as such other Party may reasonably request for the purpose of carrying out or evidencing any of the transactions contemplated / carried out, by / as a result of, this Agreement.

(9)    Construction: The Parties agree that any rule of construction to the effect that ambiguities are to be resolved against the drafting Party shall not be applied in the construction or interpretation of this Agreement.

(10)    Entire Agreement; Severability: This Agreement, which includes Appendix A, Appendix B, Appendix C, Appendix D, Appendix E, Appendix F, Appendix G, Appendix H constitutes the entire agreement between the Parties concerning the subject matter hereof and supersedes any prior agreements, representations, statements, negotiations, understandings, proposals or undertakings, oral or written, with respect to the subject matter expressly set forth herein. If any provision of this Agreement shall be held to be illegal, invalid or unenforceable, each Party agrees that such provision shall be enforced to the maximum extent permissible so as to  effect the intent of the Parties, and the validity, legality and enforceability of the remaining provisions of this Agreement shall not in any way be affected or impaired thereby. If  necessary to effect the intent of the Parties, the Parties shall negotiate in good faith to amend this Agreement to replace the unenforceable language with enforceable language that reflects such intent as closely as possible.

(11)    The division of this Agreement into Sections, Subsections, Appendices, Extensions and other Subdivisions and the insertion of headings are for convenience of reference only and shall not affect or be used in the construction or interpretation of this Agreement.

(12)    This agreement may be executed in counterparts.

(13)    Language. All notices, designations, and specifications made under this Agreement shall be made in the English Language only.

(14)    Dates and Times. All dates and times relevant to this Agreement or its performance shall be computed based on the date and time observed in Mumbai, India (IST) i.e. GMT+5:30

24.    BREACH

In the event that Registrar suspects breach of any of the terms and conditions of this Agreement:

(1)    Registrar can immediately, without any notification and without assigning any reasons, suspend / terminate the Registrants access to the Domain Registration System Server.

(2)    The Registrant will be immediately liable for any damages caused by any breach of any of the terms and conditions of this Agreement.

(3)    Registrar can immediately, without any notification and without assigning any reasons, delete / suspend / terminate / freeze the Order.

25.    NOTICE
 
(1)    Any notice or other communication required or permitted to be delivered to Registrar under this Agreement shall be in writing unless otherwise specified and shall be deemed properly delivered when delivered to contact address specified on the Registrar Website by registered mail or courier. Any communication shall be deemed to have been validly and effectively given, on the date of receiving such communication, if such date is a Business Day and such delivery was made prior to 17:30 (Indian Standard Time) and otherwise on the next Business Day.

(2)    Any notice or other communication required or permitted to be delivered to the Registrant under this Agreement shall be in writing unless otherwise specified and shall be deemed properly delivered, given and received when delivered to contact address of the Registrant in the Domain Registration System Database.

(3)    Any notice or other communication to be delivered to any party via email under this agreement shall be deemed to have been properly delivered if sent in case of Registrar to its Legal Contact mentioned on the Registrar Website and in case of the Registrant to their respective email address in the Domain Registration System Database.

APPENDIX 'A'

TERMS AND CONDITIONS OF Domain Registration System USAGE

This Appendix A covers the terms of access to the Domain Registration System. Any violation of these terms will constitute a breach of agreement, and grounds for immediate termination of this Agreement.

1.    ACCESS TO Domain Registration System

(1)    Registrar may in its ABSOLUTE and UNFETTERED SOLE DISCRETION, temporarily suspend Domain Registration System Users' access to the Domain Registration System in the event of significant degradation of the Domain Registration System, or at any time Registrar may deem necessary.

(2)    Registrar may in its ABSOLUTE and UNFETTERED SOLE DISCRETION make modifications to the Domain Registration System from time to time.

(3)    Access to the Domain Registration System is controlled by authentication information provided by Registrar. Registrar is not responsible for any action in the Domain Registration System that takes place using this authentication information whether authorized or not.

(4)    Registrar is not responsible for any action in the Domain Registration System by a Domain Registration System User

(5)    Domain Registration System User will not attempt to hack, crack, gain unauthorized access, misuse or engage in any practice that may hamper operations of the Domain Registration System including, without Limitation temporary / permanent slow down of the Domain Registration System, damage to data, software, operating system, applications, hardware components, network connectivity or any other hardware / software that constitute the Domain Registration System and architecture needed to continue operation thereof.

(6)    Domain Registration System User will not send or cause the sending of repeated unreasonable network requests to the Domain Registration System or establish repeated unreasonable connections to the Domain Registration System. Registrar will in its ABSOLUTE and UNFETTERED SOLE DISCRETION decide what constitutes as a reasonable number of requests or connections.

(7)    Domain Registration System User will take reasonable measures and precautions to ensure secrecy of authentication information.
 
(8)    Domain Registration System User will take reasonable precautions to protect Domain Registration System Data from misuse, unauthorized access or disclosure, alteration, or destruction.

(9)    Registrar shall not be responsible for damage caused due to the compromise of your Authentication information in any manner OR any authorized/unauthorized use of the Authentication Information.

(10)    Registrar shall not be liable for any damages due to downtime or interruption of Domain Registration System for any duration and any cause whatsoever.

(11)    Registrar shall have the right to temporarily or permanently suspend access of a Domain Registration System User to the Domain Registration System if Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION suspects misuse of the access to the Domain Registration System, or learns of any possible misuse that has occurred, or will occur with respect to a Domain Registration System User.

(12)    Registrar and Service Providers reserve the right to, in their sole discretion, reject any request, network connection, e-mail, or message, to, or passing through, Domain Registration System

2.    Terms of USAGE OF Domain Registration System

(1) Registrant, or its contractors, employees, directors, officers, representatives, agents and affiliates and Domain Registration System Users, either directly or indirectly, shall not use or permit use of the Domain Registration System, directly or indirectly, in violation of any  federal, state or local rule, regulation or law, or for any unlawful purpose, or to promote adult- oriented or "offensive" material, or related to any unsolicited bulk e-mail directly or indirectly (such as by referencing an Domain Registration System provided service within a spam email or as a reply back address), or related to ANY unsolicited marketing efforts offline or online, directly or indirectly, or in a manner injurious to Registrar, Registry Operator, Service Providers or their Resellers, Customers, or their reputation, including but not limited to the following -

(1)    Usenet spam (off-topic, bulk posting/cross-posting, advertising in non-commercial newsgroups, etc.)

(2)    Posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., more than 2-3) or posting of articles which are off-topic (i.e., off-topic according to the newsgroup charter or the article provokes complaints from the readers of the newsgroup for being off-topic)

(3)    Sending unsolicited mass e-mails (i.e., to more than 10 individuals, generally referred to as spamming) which provokes complaints from any of the recipients; or engaging in spamming from any provider

(4)    Offering for sale or otherwise enabling access to software products that facilitate the sending of unsolicited e-mail or facilitate the assembling of multiple e-mail addresses ("spamware")

(5)    Advertising, transmitting, linking to, or otherwise making available any software, program, product, or service that is designed to violate these terms, including but not limited to the facilitation of the means to spam, initiation of pinging, flooding, mailbombing, denial of service attacks, and piracy of software

(6)    Harassment of other individuals utilizing the Internet after being asked to stop by those individuals, a court, a law-enforcement agency and/or Registrar
 
(7)    Impersonating another user or entity or an existing company/user/service or otherwise falsifying one's identity for fraudulent purposes in e-mail, Usenet postings, on IRC, or with any other Internet service, or for the purpose of directing traffic of said user or entity elsewhere

(8)    Using Domain Registration System services to point to or otherwise direct traffic to, directly or indirectly, any material that, in the sole opinion of Registrar, is associated with spamming, bulk e-mail, e-mail harvesting, warez (or links to such material), is in violation of copyright law, or contains material judged, in the sole opinion of Registrar, to be threatening or obscene or inappropriate

(9)    Using Domain Registration System directly or indirectly for any of the below activities:

(1)    Transmitting Unsolicited Commercial e-mail (UCE)

(2)    Transmitting bulk e-mail

(3)    Being listed, or, in our sole opinion is about to be listed, in any Spam Blacklist or DNS Blacklist

(4)    Posting bulk Usenet/newsgroup articles

(5)    Denial of Service attacks of any kind

(6)    Excessive use of any web service obtained under this agreement beyond reasonable limits as determined by the Registrar in its sole discretion

(7)    Copyright or trademark infringement

(8)    Unlawful or illegal activities of any kind

(9)    Promoting net abuse in any manner (providing software, tools or information which enables, facilitates or otherwise supports net abuse)

(10)    Causing lossage or creating service degradation for other users whether intentional or inadvertent.

(2)    Registrar in its sole discretion will determine what constitutes as violation of appropriate usage including but not limited to all of the above.

(3)    Data in the Domain Registration System Database cannot be used for any purpose other than those listed below, except if explicit written permission has been obtained from Registrar:
-

1.    To perform services contemplated under this agreement; and

2.    To communicate with Registrar on any matter pertaining to Registrar or its services

(4)    Data in the Domain Registration System Database cannot specifically be used for any purpose listed below :-

1.    Mass Mailing or SPAM; and

2.    Selling the data

APPENDIX 'B'
 
PAYMENT TERMS AND CONDITIONS

(1)    Registrar will accept payment for the Order from the Customer or Resellers

(2)    In the event that a payment made via Credit Card or the payment instrument sent by the Customer or Reseller bounces due to Lack of Funds or any other Reason, then

(1)    Registrar may immediately suspend Domain Registration System Users' access to the Domain Registration System

(2)    Registrar has the right to terminate this agreement with immediate effect and without any notice.

(3)    Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION may delete, suspend, deny, cancel, modify, take ownership of or transfer any or all of the Orders placed of the Registrant as well as stop / suspend / delete / transfer any Orders currently being processed.

(4)    Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION may Transfer all Orders placed by the Registrant to another Customer, or under Registrar's account.

(5)    Registrar in its ABSOLUTE and UNFETTERED SOLE DISCRETION may levy reasonable additional charges for the processing of the Charge-back / Payment Reversal in addition to actual costs of the same.

(6)    Registrar shall have the right to initiate any legal proceedings against the Registrant to recover any such liabilities.

APPENDIX 'C'

.COM/.NET/.ORG SPECIFIC CONDITIONS

If the Order is a .COM/.NET/.ORG domain name, the Registrant, must also agree to the following terms:

1.    PROVISION OF REGISTRATION DATA

As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information  includes:

(1)    full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2)    the primary nameserver and secondary nameserver(s), if any for the domain name;

(3)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5)    the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and

2.    DOMAIN NAME DISPUTE POLICY.
 
You agree to be bound by the current Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm that is incorporated herein and made a part of this Agreement by reference.

APPENDIX 'D'

.BIZ SPECIFIC CONDITIONS

If the Order is a .BIZ domain name, the Registrant, must also agree to the following terms:

1.    CONDITIONS FOR .BIZ REGISTRATIONS

(1) Registrations in the .BIZ TLD must be used or intended to be used primarily for bona fide business or commercial purposes. For purposes of the .BIZ Registration Restrictions ("Restrictions"), "bona fide business or commercial use" shall mean the bona fide use or bona fide intent to use the domain name or any content, software, materials, graphics or other information thereon, to permit Internet users to access one or more host computers through the DNS -

(1)    To exchange goods, services, or property of any kind;

(2)    In the ordinary course of trade or business; or

(3)    To facilitate:

(1)    the exchange of goods, services, information, or property of any kind; or,

(2)    the ordinary course of trade or business.

(2) Registering a domain name solely for the purposes of

(1)    selling, trading or leasing the domain name for compensation, or

(2)    the unsolicited offering to sell, trade or lease the domain name for compensation shall not constitute a "bona fide business or commercial use" of that domain name.

2.    CERITIFICATION FOR .BIZ REGISTRATIONS

(1)    As a .BIZ domain name Registrant, you hereby certify to the best of your knowledge that the registered domain name will be used primarily for bona fide business or commercial purposes and not exclusively for personal use or solely for the purposes of selling, trading or leasing the domain name for compensation, or the unsolicited offering to sell, trade or lease the domain name for compensation. For more information on the .BIZ restrictions, which are incorporated herein by reference, please see: http://www.neulevel.com/countdown/registrationRestrictions.html

(2)    The domain name Registrant has the authority to enter into the registration agreement

(3)    the registered domain name is reasonably related to the Registrant's business or intended commercial purpose at the time of registration.

3.    PROVISION OF REGISTRATION DATA.

As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information  includes:
 
(1)    full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2)    the primary nameserver and secondary nameserver(s), if any for the domain name;

(3)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5)    the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and

4.    DOMAIN NAME DISPUTE POLICY.

You agree to be bound by the dispute policies in the following documents that are incorporated herein and made a part of this Agreement by reference.

The Uniform Domain Name Dispute Resolution Policy, available at http://www.icann.org/udrp/udrp.htm.

The Start-up Trademark Opposition Policy ("STOP"), available at http://www.neulevel.com/countdown/stop.html

The Restrictions Dispute Resolution Criteria and Rules, available at http://www.neulevel.com/countdown/rdrp.html.

The STOP sets forth the terms and conditions in connection with a dispute between a  registrant of a .BIZ domain name with any third party (other than Registry Operator or Registrar) over the registration or use of a .BIZ domain name registered by Registrant that is subject to the Intellectual Property Claim Service. The Intellectual Property Claim Service a service introduced by Registry Operator to notify a trademark or service mark holder ("Claimant") that a second-level domain name has been registered in which that Claimant claims intellectual property rights. In accordance with the STOP and its associated Rules, those Claimants will have the right to challenge registrations through independent ICANN-accredited dispute resolution providers.

The UDRP sets forth the terms and conditions in connection with a dispute between a Registrant and any party other than the Registry Operator or Registrar over the registration and use of an Internet domain name registered by Registrant.

The RDRP sets forth the terms under which any allegation that a domain name is not used primarily for business or commercial purposes shall be enforced on a case-by-case, fact specific basis by an independent ICANN-accredited dispute provider. None of the violations of the Restrictions will be enforced directly by or through Registry Operator. Registry Operator will not review, monitor, or otherwise verify that any particular domain name is being used primarily for business or commercial purposes or that a domain name is being used in compliance with the SUDRP or UDRP processes.

APPENDIX 'E'

.INFO DOMAIN NAME SPECIFIC CONDITIONS

If the Order is a .INFO domain name, the Registrant, must also agree to the following terms:

(1)    Registrant agrees to submit to proceedings under ICANN's Uniform Domain Name Dispute Policy (UDRP) as laid out at http://www.icann.org/udrp/udrp.htm and comply with the
 
requirements set forth by Afilias for domain names registered during the Sunrise Period, including the mandatory Sunrise Dispute Resolution Policy. These policies are available at http://www.afilias.info. These policies are subject to modification.

(2)    Registrant acknowledges that Afilias, the registry operator for .INFO, will have no liability of any kind for any loss or liability resulting from the proceedings and processes relating to the Sunrise Period or the Land Rush Period, including, without limitation:

(1)    the ability or inability of a registrant to obtain a Registered Name during these periods, and

(2)    the results of any dispute over a Sunrise Registration.

APPENDIX 'F'

.NAME SPECIFIC CONDITIONS

If the Order is a .NAME domain name, or a .NAME Email Forward, the Registrant, must also agree to the following terms:

1.    .NAME REGISTRATION RESTRICTIONS

Domain Name and Email Forward Registrations in the .NAME TLD must constitute an individual's "Personal Name". For purposes of the .NAME restrictions (the "Restrictions"), a "Personal Name" is a person's legal name, or a name by which the person is commonly known. A "name by which a person is commonly known" includes, without limitation, a pseudonym used by an author or painter, or a stage name used by a singer or actor.

2.    .NAME CERTIFICATIONS

As a .NAME domain name or Email Forward Registrant, you hereby certify to the best of your knowledge that the SLD is your Personal Name.

3.    PROVISION OF REGISTRATION DATA

As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information includes the information contained in the Whois directory, including:

(1)    full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2)    the primary nameserver and secondary nameserver(s), if any for the domain name;

(3)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;

(5)    the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and

You further understand that the foregoing registration data may be transferred outside of the European Community, such as to the United States, and you expressly consent to such export.

4.    DISPUTE POLICY
 
You agree to be bound by the dispute policies in the following documents that are incorporated herein and made a part of this Agreement by reference.

(1)    the Eligibility Requirements (the "Eligibility Requirements"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appl-03jul01.htm;

(2)    the Eligibility Requirements Dispute Resolution Policy (the "ERDRP"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appm-03jul01.htm; and

(3)    the Uniform Domain Name Dispute Resolution Policy (the "UDRP"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appm-03jul01.htm

The Eligibility Requirements dictate that Personal Name domain names and Personal Name SLD email addresses will be granted on a first-come, first-served basis, except for registrations granted as a result of a dispute resolution proceeding or during the landrush procedures in connection with the opening of the Registry TLD. The following categories of Personal Name Registrations may be registered:

(1)    the Personal Name of an individual;

(2)    the Personal Name of a fictional character, if you have trademark or service mark rights in that character's Personal Name;

(3)    in addition to a Personal Name registration, you may add numeric characters to the beginning or the end of your Personal Name so as to differentiate it from other Personal Names.

The ERDRP applies to challenges to

(1)    registered domain names and SLD email address registrations within .NAME on the grounds that a Registrant does not meet the Eligibility Requirements, and

(2)    to Defensive Registrations within .NAME.

The UDRP sets forth the terms and conditions in connection with a dispute between a Registrant and party other than Global Name Registry ("Registry Operator") or Registrar over the registration and use of an Internet domain name registered by a Registrant.

5.    .NAME EMAIL FORWARD ADDITIONAL CONDITIONS

If the Order is a .NAME email forward, the Registrant, must also agree to the following additional terms and conditions:

(1)    You acknowledge that you are responsible for all use of Email Forwarding, including the content of messages sent through Email Forwarding.

(2)    You undertake to familiarize yourself with the content of and to comply with the generally accepted rules for Internet and email usage.

(3)    Without prejudice to the foregoing, you undertake not to use Email Forwarding:

(1)    to encourage, allow or participate in any form of illegal or unsuitable activity, including but not restricted to the exchange of threatening, obscene or offensive messages, spreading computer viruses, breach of copyright and/or proprietary rights or publishing defamatory material;
 
(2)    to gain illegal access to systems or networks by unauthorized access to or use of the data in systems or networks, including all attempts at guessing passwords, checking or testing the vulnerability of a system or network or breaching the security or access control without the sufficient approval of the owner of the system or network;

(3)    to interrupt data traffic to other users, servers or networks, including, but not restricted to, mail bombing, flooding, Denial of Service (DoS) attacks, willful attempts to overload another system or other forms of harassment; or

(4)    for spamming, which includes, but is not restricted to, the mass mailing of unsolicited email, junk mail, the use of distribution lists (mailing lists) which include persons who have not specifically given their consent to be placed on such a distribution list

(4)    Users are not permitted to provide false names or in any other way to pose as somebody else when using Email Forwarding.

(5)    Registry Operator reserves the right to implement additional anti-spam measures, to block spam or mail from systems with a history of abuse from entering Registry Operator's Email Forwarding.

(6)    On discontinuing Email Forwarding, Registry Operator is not obliged to store any contents or to forward unsent email to you or a third party.

APPENDIX 'G'

.NAME DEFENSIVE REGISTRATIONS SPECIFIC CONDITIONS

If the Order is a .NAME Defensive Registration, the Registrant, must also agree to the following terms:

1.    DEFENSIVE REGISTRATIONS

Defensive Registrations allow owners of nationally registered marks to exclusively pre-register on the .NAME space and create a protective barrier for their trademarks. A "Defensive Registration" is a registration granted to a third party of a specific string on the second or third level, or of a specific set of strings on the second and third levels, which will not resolve within the domain name system but may prevent the registration of the same string(s) on the same level(s) by other third party applicants.

2.    PHASES OF DEFENSIVE REGISTRATIONS

(1)    As a Defensive Registration Registrant ("Defensive Registrant"), you hereby certify to the best of your knowledge that for Phase I Defensive Registrations ("Phase I Defensive Registrants"), you own valid and enforceable trademark or service mark registrations having national effect that issued prior to April 16, 2001 for strings that are identical to the textual or word elements, using ASCII characters only, subject to the same character and formatting restrictions as apply to all registrations in the Registry TLD. You understand that trademark or service mark registrations from the supplemental or equivalent Registry of any country, or from individual states or provinces of a nation, will not be accepted. Subject to the same character and formatting restrictions as apply to all registrations in the Registry TLD, if a trademark or service mark registration incorporates design elements, the ASCII character portion of that mark may qualify to be a Phase I Defensive Registration.

(2)    Phase II Defensive Registrants may apply for a Defensive Registration for any string or combination of strings.
 
(3)    Defensive Registrants, whether Phase I or Phase II shall comply with the following Eligibility Requirements, available at http://www.icann.org/tlds/agreements/name/registry- agmt-appl-03jul01.htm, the summary of which is as follows:

(1)    There are two levels of Defensive Registrations, each of which is subject to payment of a separate fee;

(2)    Multiple persons or entities may obtain identical or overlapping Defensive Registrations upon payment by each of a separate registration fee;

(3)    The Defensive Registrant must provide the information requested in Section 3(i) below;

(4)    A Defensive Registration will not be granted if it conflicts with a then-existing Personal Name Registration or other reserved word or string.

3.    PROVISION OF REGISTRATION DATA

As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. You must provide contact information, including name, email address, postal address and telephone number, for use in disputes relating to the Defensive Registration. You understand and agree that this contact information will be provided as part of the Whois record for the Defensive Registration. You further understand that the foregoing registration data may be transferred outside of the European Community, such as to the United States, and you expressly consent to such export.

In addition to the information provided in subsection (i) above, Phase I Defensive Registrants must also provide

(1)    the name, in ASCII characters, of the trademark or service mark being registered;

(2)    the date the registration issued;

(3)    the country of registration; and

(4)    the registration number or other comparable identifier used by the registration authority

4.    DISPUTE POLICY

If you registered a Defensive Registration, you agree that:

(1)    the Defensive Registration will be subject to challenge pursuant to the Eligibility Requirements Dispute Resolution Policy ("ERDRP");

(2)    if the Defensive Registration is successfully challenged pursuant to the ERDRP, the Defensive Registrant will pay the challenge fees; and

(3)    if a challenge is successful, then the Defensive Registration will be subject to the procedures described in Section 2(h) of Appendix L to the agreement of Global Name Registry ("Registry Operator") with the Internet Corporation for Assigned Names and Numbers ("ICANN"), available at http://www.icann.org/tlds/agreements/name/registry-agmt-appl- 03jul01.htm

(4)    if a Phase I Defensive Registration is successfully challenged on the basis that it did not meet the applicable Eligibility Requirements, the Defensive Registrant will thereafter be required to demonstrate, at its expense, that it meets the Eligibility Requirements for Phase I Defensive Registrations for all other Phase I Defensive Registrations that it registered within
.NAME through any Registrar. In the event that the Defensive Registrant is unable to
 
demonstrate the foregoing with respect to any such Phase I Defensive Registration(s), those Defensive Registration(s) will be cancelled.

(5)    The ERDRP applies to, among other things, challenges to Defensive Registrations within
.NAME and is available at http://www.icann.org/tlds/agreements/name/registry-agmt-appm- 03jul01.htm.

5.    CONSENT

Defensive Registrants may be asked to give their consent to allow individuals to share a part  of their space. For example, if you have filed a Defensive Registration on PQR (which blocks out ANYSTRING.PQR.name and PQR.ANYSTRING.name), you may be asked to give consent to John Pqr to register JOHN.PQR.name if he can prove that PQR is his name. In such a circumstance, you will have five (5) days to respond to a request for consent.

APPENDIX 'H'

.US DOMAIN NAME SPECIFIC CONDITIONS

If the Order is a .NAME Defensive Registration, the Registrant, must also agree to the following terms:

1.    REPRESENTATIONS AND WARRANTIES

You represent and certify that, to the best of your knowledge and belief

(1)    neither the registration of the domain name nor the manner in which it is directly or indirectly used infringes the legal rights of any third party

(2)    you have the requisite power and authority to enter into this Agreement and to perform the obligations hereunder,

(3)    you have and shall continue to have a lawful bona fide U.S. Nexus as defined in the "usTLD Nexus Requirements" ,

(4)    you are of legal age to enter into this Agreement, and

(5)    you agree to comply with all applicable laws, regulations and policies of the usTLD Administrator.

2.    PROVISION OF REGISTRATION DATA

As part of the registration process, you are required to provide us with certain information and to update this information to keep it current, complete and accurate. This information  includes:

(1)    full name of an authorized contact person, company name, postal address, e-mail address, voice telephone number, and fax number if available of the Registrant;

(2)    the primary nameserver and secondary nameserver(s), if any for the domain name;

(3)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the technical contact for the domain name;

(4)    the full name, postal address, e-mail address, voice telephone number, and fax number if available of the administrative contact for the domain name;
 
(5)    the name, postal address, e-mail address, voice telephone number, and fax number if available of the billing contact for the domain name; and

(6)    any other data NeuStar, as the Registry, requires be submitted to it, including specifically information regarding the primary purpose for which a domain name is registered (e.g., business, education, etc.).

3.    GOVERNMENT USE OF DATA

You understand and agree that the U.S. Government shall have the right to use, disclose, reproduce, prepare derivative works, distribute copies to the public, and perform publicly and display publicly, in any manner and for any purpose whatsoever and to have or permit other to do so, all Data provided by Registrant. "Data" means any recorded information, and includes without limitation, technical data and computer software, regardless of the form or the medium on which it may be recorded.

4.    DOMAIN DISPUTE POLICY

You agree to submit to proceedings under Domain Dispute policies set forth by NeuStar. These policies are available at http://www.neustar.us and are hereby incorporated and made an integral part of this Agreement.

5.    SUSPENSION, CANCELLATION OR TRANSFER

Your registration of the domain name shall be subject to suspension, cancellation, or transfer -

(1)    pursuant to any usTLD Administrator adopted specification or policy, or pursuant to any registrar or usTLD Administrator procedure not inconsistent with a usTLD Administrator adopted specification or policy, or

(2)    to correct mistakes by Registrar or the usTLD Administrator in registering the name or

(3)    for the resolution of disputes concerning the domain name.